As of July 1st, 2023, Regular Joe's Detailing will require a non-refundable deposit in order to be booked on the calendar.
Kindly be aware that when you schedule an appointment with me, it signifies that I have set aside dedicated time in my schedule solely for your benefit. Unfortunately, I have experienced a significant surge in spontaneous no-shows and cancellations in recent weeks.
The deposit is 20% of the total cost of the service, or for coating jobs, the price of materials ordered, at time of booking. It's important to note that these deposits are non-refundable. In the event that you need to cancel, your deposit will be forfeited.
Is the deposit an extra charge?
No, the deposit amount will go towards the total amount of your detail. The remaining 80% of the service cost will be due on time of completion and pickup.
What if there's ugly weather, or something comes up?
In the event there is particulary bad weather (heavy snow, ice, a hurricane?), and I am unable to perform the services, I will reschedule you at the earliest available time. If I am unable to reschedule you, the deposit will be refunded. The same is true if I am unable to make it for other/personal reasons.
Remove Personal Belongings: Please clear your vehicle of all personal items, including but not limited to clothing, electronics, and important documents. Unless mentioned before hand, all items will be considered trash and will be disposed of. The items are not destroyed and might be recovered if need be.
Large Trash Removal: Dispose of large trash items prior to your appointment. While we will handle the finer aspects of cleaning, we ask that you remove any large trash to facilitate a thorough detailing.
Appointment Scheduling and Timing
Punctuality: Arrive at your scheduled appointment time. Late arrivals may result in a rescheduled appointment.
Rescheduling/Cancellation: Please notify us at least 24 hours in advance if you need to reschedule or cancel your appointment.
Inspections and Pre Existing Damage
Please inform us of any pre-existing damage or concerns with your vehicle prior to the service.
We encourage you to inspect your vehicle after the detailing is complete. If there are any concerns, please let us know immediately.
Payments, Estimates, and Surcharges
Pricing is based on the condition of the vehicle. All pricing for various conditions is listed. Before service, surcharges may be applied depending on the vehicle
condition. Pricing of these surcharges is displayed on the online portal.
Payment is due upon completion and pickup of the vehicle. We accept cash, credit/debit, and digital payments sent via email or text.